Privacy and Security at Cheap Bud

At Cheap Bud, your privacy and security are at the heart of everything we do. We understand the sensitive nature of purchasing cannabis products online and are fully committed to protecting your personal data, ensuring secure transactions, and providing a safe, seamless shopping experience every time you visit our site. We believe that earning your trust begins with transparency, accountability, and robust data protection practices.

What Information We Collect

When you create an account, place an order, or contact our support team, we collect only the essential personal information necessary to fulfill your order and assist you. This may include:

• Your name

• Email address

• Shipping address

• Phone number (if provided)

• Order details and product preferences

• Payment confirmation (no sensitive payment details are stored)

We may also collect anonymous, aggregated data such as device type, browser, and general location (city or province) to help improve our website performance and better understand customer needs.

How We Use Your Information

We use your personal data solely for the following purposes:

• Processing and fulfilling your orders accurately and on time

• Sending order confirmations, shipping updates, or responses to support inquiries

• Providing personalized product recommendations or offers, if you opt in to marketing communications

• Analyzing website performance and improving customer experience

• Complying with legal and regulatory requirements under Canadian law

We want to make it clear: we will never sell, rent, or share your personal details with marketers, advertisers, or unrelated third parties. Your information is used only to support your shopping experience and maintain the services you expect from Cheap Bud.

Cookies and Tracking Technologies

To provide you with the best browsing experience, Cheap Bud uses cookies and similar tracking tools. These technologies help us:

• Remember your preferences, such as saved carts, wish lists, or language settings

• Understand how visitors navigate the site to improve design, usability, and content placement

• Provide a faster, more efficient shopping experience by reducing loading times

You are in control: you can adjust your browser settings to manage, limit, or disable cookies at any time. Please note, however, that some essential site functions may be impacted if cookies are disabled.

Our Data Security Measures

We take robust, multi-layered privacy and security measures to safeguard your information, including:

• Secure SSL encryption across all pages and transactions

• Firewalls and advanced intrusion detection systems

• Regular software updates and security patches

• Strict employee access controls on sensitive customer data

• Periodic audits to ensure compliance with privacy and security best practices

Additionally, our trusted payment partners follow strict PCI DSS (Payment Card Industry Data Security Standard) requirements, ensuring that all payment transactions are processed securely and responsibly.

Compliance with Canadian Privacy Laws

Cheap Bud operates in full compliance with Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA). This means you have clear rights regarding your data, including:

• The right to access the personal information we hold about you

• The right to correct inaccurate or outdated information

• The right to request deletion of your personal data, subject to legal or regulatory retention requirements

If you wish to exercise these rights, we are here to help — simply contact our privacy and security team, and we will respond promptly.

For details, visit the Office of the Privacy Commissioner of Canada.

Commitment to Transparency

We believe that privacy and security are not just about meeting minimum legal standards but about exceeding customer expectations. We are committed to continuous improvement, regularly reviewing our practices to strengthen protections and remain at the forefront of responsible cannabis ecommerce.

Contact Us

If you have any questions, requests, or concerns about how we handle your data, please reach out to us directly:

Email: [email protected]

Our team is happy to help clarify our policies, assist with your privacy and security related requests, or address any security-related questions.

Thank you for trusting Cheap Bud — we are proud to serve you with care, integrity, and respect.

Learn more on our Shipping & Delivery Info or Returns & Exchanges pages.